1. Acceptance of Terms

Welcome to Velopatra. [cite_start]By accessing our website, purchasing our handcrafted botanical products (including luxury soaps, balms, and oils)[cite: 1], or booking a Divine Alignment session, you acknowledge, understand, and completely agree to be legally bound by these Terms and Conditions. If you disagree with any part of these terms, please refrain from using our platform.

2. Wellness Services & Virtual Sessions

Velopatra offers bespoke 30-Minute Express Alignment and 60-Minute Full Alignment Journeys. When utilizing these scheduling services, the following guidelines apply:

• Platform Allocation: Online sessions are strictly conducted via Zoom or WhatsApp video/voice calls depending on your preference selected during check-out.
• Notice Required: To maintain energetic integrity and operational respect, a minimum of 24 hours notice is required for any scheduling or allocation requests.
• Punctuality: If a client is late to a virtual session, the appointment will still conclude at its originally allocated time out of consideration for consecutive bookings.

3. Booking Cancellations & Refunds

Because our digital time blocks are limited and highly personalized, cancellations made less than 24 hours prior to the session start time will not be eligible for a refund. Rescheduling is permitted free of charge if requested at least 24 hours before the scheduled appointment. [cite_start]For physical product orders (soaps, balms, oils)[cite: 1], returns are only accepted within 14 days of receipt if the security seals remain entirely unbroken and items are in their pristine, original condition.

4. Handcrafted Products & Natural Variations

[cite_start]Our luxury provisions are meticulously created in intentional, small batches[cite: 12]. [cite_start]Due to the pure and raw nature of our botanical ingredients, essential oils, and mineral bases[cite: 3], slight visual variations, color shifts, or texture changes may naturally occur across batches. These anomalies are not defects, but rather a testament to original craftsmanship and energetic sovereignty.

5. Disclaimer of Liability (Holistic Nature)

The energetic mapping, somatic suggestions, and botanical recommendations shared during Velopatra sessions are purely holistic and spiritual in intent. They do not constitute formal medical evaluation, therapeutic prescription, or psychiatric diagnosis. Always consult with a licensed primary medical professional regarding chronic physical illnesses or skin allergies before introducing natural elements.